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Returns Information

RETURNS & REPLACEMENTS

If in the unlikely event a product arrives damaged please contact us at cs@cnpprofesional.co.uk. Please email through along with your order number, description of the issue/damage, including any relevant images within 14 days of purchase.

If you suspect a product is not as it should be please also email through to cs@cnpprofesional.co.uk with any suspicions. A retained sample of the product will then be tested. Any products not as they should be will be refunded if reported within 14 days of purchase. 

NB - Any opened items will not be refunded if reported issues are down to subjective elements, such as taste.

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